Customer Service Representative -Space City Services
Space City Services is a Houston based Chemical Transportation Company looking to fill a Customer Service position. This position to be responsible for receiving and inputting orders, billing, as well as dealing with customer issues.
- Experience with Trucking Industry
- Must be able to work in a fast paced environment and multi-task
- Must have good computer skills, typing and excellent verbal and written communication skills.
- Billing customer loads and answering phones
- Strong ability to work as a team player
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with TMW system and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
- High school or equivalent
- Customer Service: 3 years
- URL: https://www.indeed.com/viewjob?jk=6faeac52aca61c67&from=rje&rgtk=1bic4v3nb0a2b5ve
- Starts On: June 7, 2017, 11:42 a.m.