Receptionist - The Briar Club

Jobs Information

• Description:

  • This position is responsible for handling the switchboard and greeting and directing members and visitors while maintaining a professional first impression for the organization.

     Essential Duties and Responsibilities:

         KEEPS THE CLUB CLEAN

        CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

        Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel

        Acts as the first point person by answering incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department

        Responds to inquiries about the organization and provides callers with address, directions, and other information

        Receives, sorts, and routes mail, and maintains and routes publications; prepares overnight mail

        Separates checks from mail, sorts checks, adds them up and sends checks to accounts receivable department

        Updates marquee with daily events and makes respective signs

        Scans membership tags of members as they enter the Club

        Makes menu tents for all special events and types daily lunch menus

        Checks reservation voice mail and email continuously

        Takes reservations and enters them in Club Connect System

        Enters room and events/tables in Club Connect System

        Prints out reservation reports daily and advises kitchen of any large parties in Grille or Lounge

        Creates tickets for all sponsored events

        Keeps reception area clean and organized and keeps lobby attractive

        Assists Membership Director in preparing membership packages

        Assists Club Administrator with all Club mail outs

        Creates spreadsheets for events

        Creates birthday/anniversary cards when reservations are made for special events

        Makes sure bridge rooms are ready prior to members arriving

        Creates and prints memos, correspondence, reports, and other documents when necessary

        Performs other clerical duties as needed, such as filing, photocopying, and collating

     Qualification/Requirements:

         Must have strong skills in word, excel and publisher

        Experience with multi line telephone system

        Must be Customer Service oriented

        Must be professional in work style and appearance

        Team player

     Education/Training/Experience:

         Some College preferred

        Minimum of 5 years of experience as a receptionist or in a customer service related field

        Effective communication and writing skills

     

    Essential Physical Requirements:

        Ability to Lift/Carry 10 pounds or less constantly;67-100% of the time

        Ability to Lift/Carry 21-50 pounds occasionally; 1-33% of the time

        Ability to Push/Pull 12 pounds or less constantly; 67-100% of the time

        Ability to Push/Pull 21-50 pounds occasionally; 1-33% of the time

        Ability to Bend, squat/kneel, twist, turn, reach above shoulder, reach outward, stand, walk, frequently; 34-66% of the time

        Ability to sit, taste or smell and talk or hear constantly; 67-100% of the time

        Noise level is: Low to Mid
• URL: https://www.thebriarclub.com/club/careers
• Starts On: Feb. 28, 2018, 4:26 p.m.