The customer service training will help clients develop their skills,

gain confidence in applying customer service techniques

to increase employment opportunities and advancement.

The course consists of the following:

Customer service Basics | Social styles and Customer Service

Advanced Customer Service Techniques

Using Customer Service to advance your career

Janelle Holt  Independent Trainer

Senior Equal opportunity Specialist, NASA/Johnson Space Center (JSC)

 Romell Thomas Independent Trainer

Human Resources Development Representative, NASA Space Center

YOU MUST BE A REGISTERED CLIENT OF MAM EMPLOYMENT SERVICES TO ATTEND.  To join the program, please attend a New Client Orientation any weekday at 10am prior to this course.